With many people working remotely or conducting business online, it’s common to have to communicate with clients through video calls, email, or messaging apps.

Here are some tips for connecting with clients in a virtual world:

• Use video calls whenever possible: Video calls allow you to see your client’s facial expressions and body language, which can help create a more personal connection. They also allow you to have a more natural conversation, as you can talk over each other and interrupt each other, just like you would in person.

• Be responsive and available: It’s important to be responsive to your clients’ inquiries, as this shows that you value their time and are committed to being a fully engaged business partner. Make sure to check your email and messaging apps regularly and respond promptly to client inquiries.

• Follow up after meetings: After a video call or online meeting, make sure to follow up with a summary of what was discussed and any next steps. This can help keep the client informed and engaged and can also help prevent misunderstandings or missed deadlines.

• Give your full attention: There is nothing worse than attending a virtual meeting with someone who is clearly not giving you their full attention. One key tip to engaging with anyone in a virtual environment is to stay engaged, keep your camera on and be fully present in your virtual meetings.

• Use technology to your advantage: There are many tools available that can help you connect with clients virtually, such as screen sharing, document collaboration, and online project management platforms. These tools can make it easier to collaborate and stay organized, which can help improve the overall efficiency of your work.

• Don’t forget about body language: Even though you’re not in the same physical location as your client, it’s important to pay attention to your body language during video calls. Make eye contact, nod your head, and use facial expressions to show that you’re engaged in the conversation. This can help create a sense of connection and can make it easier to build rapport with your clients.

These are just a few ways that you can effectively connect with your clients in a virtual world and build strong, lasting relationships. Staying engaged and involved will help you build the rapport with your clients almost as easily as you would in person.